BestlifeNZ Shipping Policy

Best Life Venture Ltd – Shipping Policy

1. New Zealand Shipping
We offer reliable shipping throughout New Zealand.

  • Free Shipping: Orders over $120 are eligible for free standard shipping.
  • Urban Shipping: A flat rate of $12 applies to orders under $150.
  • Rural Shipping: For rural addresses, a flat rate of $20 applies to orders under $120.
  • Delivery Time: Orders are processed within 1-2 business days. Delivery times vary:
    • North Island: 1-2 business days.
    • South Island: 2-3 business days.
    • Rural Areas: Additional 1-2 days.

You will receive a tracking number via email once your order is dispatched.

2. Shipping to Australia
We are excited to offer shipping to Australia!

  • Free Shipping: Orders over $200 qualify for free standard shipping.
  • Standard Shipping: A flat rate of $20 NZD applies for orders under $200.
  • Delivery Time: Shipping to Australia generally takes 5-7 business days, depending on the destination. Please note that customs clearance may cause additional delays.

3. International Shipping (Other Countries)
At this time, we ship to select international destinations.

  • Free Shipping: Orders over $250 qualify for free international shipping.
  • Standard Shipping: For orders under $250, shipping rates vary based on location. The exact rate will be calculated at checkout.
  • Delivery Time: International orders typically take 7-14 business days. Customs clearance, local taxes, or duties may delay delivery.

4. Shipping Restrictions
Certain products may be restricted for international shipping due to regulations or customs laws. Please check with local authorities for any restrictions before placing an order.

5. Lost or Damaged Packages
In the unlikely event that your package is lost or damaged during transit, please contact us within 7 days of receiving your order confirmation, and we will assist in resolving the issue.

6. Order Processing
Orders are processed Monday through Friday, excluding public holidays. If an order is placed after 2 PM, it will be processed the next business day.