BestlifeNZ Terms of Service

Best Life Venture Ltd – Terms of Service

1. General Information
This website, bestlifenz.com, is operated by Best Life Venture Ltd. By accessing or using any part of the site, you agree to be bound by these Terms of Service. Please read these terms carefully before using the site.

2. Products and Availability
Best Life Venture Ltd offers high-quality supplements that meet regulatory requirements under the Dietary Supplements Regulations 1985 and Medsafe's guidelines. Products are subject to availability, and we reserve the right to discontinue or modify any product without prior notice.

3. Pricing and Payments
Prices for products are in New Zealand dollars (NZD) and include applicable taxes. We accept payments via major credit cards, Afterpay, and other secure payment gateways. Shipping fees, where applicable, will be calculated during checkout. All prices and promotions are subject to change without notice.

4. Shipping and Delivery
Orders are processed within 2-3 business days, and shipping is available both within New Zealand and internationally. We offer free shipping on orders over $75 within New Zealand. Delivery times vary depending on your location. Best Life Venture Ltd will not be responsible for delays beyond our control.

5. Return Policy
Our return policy adheres to the Consumer Guarantees Act 1993. Customers can return unopened products within 30 days for a full refund or store credit. If a product is faulty, you may be entitled to a replacement, repair, or refund as required by law. Please refer to our full Returns Policy for more information.

6. Data Protection and Privacy
We take your privacy seriously and comply with the Privacy Act 2020. Any personal information collected on this site will be used for fulfilling orders, improving customer service, and for marketing purposes, with the option to opt out at any time. Please see our Privacy Policy for further details.

7. User Responsibilities
By using this website, users agree to act in accordance with all applicable laws and regulations. Users must provide accurate information when purchasing products and refrain from engaging in any fraudulent activities. Best Life Venture Ltd reserves the right to suspend or terminate access to any user who violates these terms.

8. Subscription and Auto-Renewal
If you subscribe to any product or service through bestlifenz.com, your subscription will automatically renew unless cancelled at least 7 days prior to the renewal date. You may manage or cancel your subscription through your account dashboard or by contacting our customer service team.

9. Customer Reviews and Testimonials
We welcome reviews from our customers. By submitting a review, you grant Best Life Venture Ltd the right to display, edit, and publish this content across our website and other marketing channels. Reviews must not include offensive language, false information, or defamatory content. We reserve the right to remove any inappropriate content.

10. Medical Disclaimer
The supplements sold by Best Life Venture Ltd are not intended to diagnose, treat, cure, or prevent any medical condition. The information on this website is not intended to substitute for professional medical advice. Consult a healthcare provider before starting any supplement regimen, especially if you have any pre-existing medical conditions.

11. Intellectual Property and Trademarks
All content on this website, including text, images, logos, and product descriptions, is the property of Best Life Venture Ltd. Any use of this content without prior written consent is prohibited. Trademarks associated with Best Life Venture Ltd are protected under the Trademarks Act 2002.

12. Force Majeure
Best Life Venture Ltd shall not be liable for any delays or failure to perform due to causes beyond our reasonable control, including but not limited to natural disasters, war, strikes, supply chain disruptions, or governmental restrictions.

13. Termination of Services
We reserve the right to terminate your account and access to the website if we determine that you have violated these Terms of Service or engaged in unlawful activities. This termination may occur without notice and may result in the forfeiture of any subscriptions or purchases.

14. Severability
If any part of these Terms of Service is found to be invalid or unenforceable, the remainder of the agreement will continue to be valid and enforceable.

15. Third-Party Links
This website may contain links to third-party websites. Best Life Venture Ltd is not responsible for the content, privacy policies, or practices of these third-party websites. Accessing these links is at your own risk.

16. Changes to the Terms of Service
Best Life Venture Ltd reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and continued use of the site constitutes acceptance of these changes.

17. Governing Law
These terms are governed by the laws of New Zealand. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the New Zealand courts.